Your chatbot fails when knowledge falls behind
Comprendly compares real customer questions to your knowledge base, every day, automatically. Gaps shrink. Answers improve. Your team stays in control.
24/7
Continuous improvement
66%
Less manual knowledge work
2 hours
To connect your data
Is this for you?
Three situations where knowledge is the bottleneck
How do I cancel my plan?
Chatbots fail to resolve customer questions
AI support was meant to deflect tickets. Instead it escalates most conversations because the knowledge behind it is incomplete or outdated.
New question?
Your team can't keep knowledge up to date
Products change and customers ask new questions faster than your team can document them. Gaps only surface when tickets spike and trust breaks.
Can I get a refund?
Yes, 30 days
Nee, 14 dagen
Auf Anfrage
Different markets get different answers
Consistency breaks when knowledge is managed manually across multiple markets. Different agents give different answers to the same question.
How Comprendly works
Every question compared to your knowledge, daily
Comprendly learns from every customer question
Every ticket, chat, and conversation feeds Comprendly. We deduplicate, cluster, and structure each question by topic, intent, and frequency. You see what customers actually ask, not what you assumed.
Live customer questions
It maps questions to your knowledge
Comprendly matches each question against your existing knowledge base. You see which are answerable today, which are close, and which have no match at all, ranked by how often they come up.
Question → knowledge match
4 of 87 mappedAnd identifies missing or overlapping content
Comprendly surfaces what's missing, outdated, or inconsistent across your knowledge base. The gaps that matter most, because customers keep asking, rise to the top.
Coverage across real questions
And completes your knowledge with a human in the loop
For every gap, Comprendly drafts an answer grounded in approved knowledge and agent history. Your team reviews, edits, or approves. Nothing publishes without a human decision.
Unanswered question
Refund eligibility for annual plan?
Refund eligibility
AI draftedCustomers on annual plans are eligible for a full refund within 30 days of purchase. Monthly plans can be cancelled anytime from Settings → Billing.
Live customer questions
Resulting in knowledge that works
What that looks like in practice
The same three situations, now resolved
How do I cancel my plan?
Go to Settings → Billing. Cancel takes 30 seconds.
Your chatbot answers with confidence
Knowledge gaps close continuously. The bot draws from content that matches how customers actually ask. Escalations drop. Deflection rises.
Answered
Knowledge stays current, automatically
Comprendly surfaces missing topics from real questions, drafts articles from proven answers, and your team reviews and approves. No more audits.
Can I get a refund?
Yes, 30 days
Ja, 30 dagen
Ja, 30 Tage
One answer, every market
Approve once. Publish everywhere. The same customer question gets the same correct answer in every language, every product, every brand.
From people who love clear answers
“I always thought our knowledge base was fine, until we started using a chatbot. That's when it became painfully clear: it wasn't up to date at all.
Since we started working with Comprendly, our knowledge base is actually improving, and so is the chatbot. They reinforce each other.”
Laura Penninga
Customer Success Manager
Works with your stack, no migration needed
Your AI support team keeps your knowledge base clean, complete, and AI-ready. No matter which support platform you use. It connects to your existing knowledge sources.
Our AI agents complete your knowledge, to deliver clearer answers, happier customers, and lower cost-to-serve.
Ready when you are
See what your knowledge base is missing
Most teams discover gaps within the first week. A 30-minute demo shows you exactly where your knowledge falls short, and how to fix it.
We'll respond within 1 business day.
Request a demo
No commitment. See your actual knowledge gaps.