Only 5 Spots: Join the Comprendly Beta and Help Shape the Future of AI-Ready Knowledge

Your knowledge base is the engine behind your AI support. Most teams don't realise it's broken — until it's too late.

Support teams are under pressure. AI chatbots and copilots are being rolled out to handle customer questions at scale, reduce ticket volumes, and cut costs. But there's a problem almost no one talks about: AI is only as good as the knowledge it draws from. When articles are missing, outdated, or inconsistent, AI doesn't just underperform — it gives wrong answers, erodes customer trust, and creates more work for your agents.

That's exactly the problem Comprendly was built to solve. And we're looking for five forward-thinking support teams to help us make it even better.

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What Beta Participants Get

This isn't a trial. Beta participants get hands-on access to the full Comprendly platform — a tool that continuously compares real customer questions against your knowledge base, surfaces what's missing or outdated, and helps your team close gaps with AI-assisted drafting and human review.

In practice, that means:

A living picture of your knowledge health. See exactly which customer questions your knowledge base can't answer — not through guesswork or one-off audits, but continuously, from every ticket, chat, and email your team receives.

Prioritised, actionable updates. Instead of wondering where to start, Comprendly tells you what to fix first, based on real demand from your customers.

Up to 50% less manual effort. AI drafts content from proven answers. Your team reviews and approves. The heavy lifting gets done — without burning out your best people.

Multilingual support from one source of truth. Whether your customers write in English, Dutch, or German, your knowledge stays consistent across every language.

Direct influence on the product. Beta participants don't just use Comprendly — they shape it. Your feedback, use cases, and edge cases directly inform what we build next. You'll have a seat at the table during one of the most important phases of our development.

Why Only Five?

We're not limiting this to five teams for marketing reasons. We're doing it because this stage of development demands real depth, not volume. Each beta participant works closely with our team — onboarding support, regular check-ins, and a direct line to the people building the product. That level of attention doesn't scale to fifty companies. It works for five.

What this means for you: you'll get more support, more responsiveness, and more impact than any standard product launch could offer. Your challenges become our roadmap. Your wins become our case studies — with your input every step of the way.

What It Takes

We'll be honest: this isn't a free trial, and it's not passive. Beta participation requires genuine commitment on both sides.

Participants invest €500 per month during the beta period — a fraction of what poor knowledge coverage costs in escalations, repeated contacts, and agent time. It also signals something important: that you're serious about fixing the problem, not just curious about the solution.

Beyond the financial commitment, you'll need to give us time. Onboarding sessions, feedback calls, and real engagement with the platform. The teams who get the most out of this will be the ones who show up.

Five Spots. Real Impact. Now.

If your support team is heading into AI automation and you want the knowledge foundation to actually support it — this is your moment.

Five companies will get early access, direct influence, and a genuinely better knowledge base. The rest will wait.

Apply for a Beta spot →

Comprendly. Knowledge that works.

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